Features

See exactly what OpenLine can do.

Build current audiences, send multilingual communication, listen to employees, automate touchpoints, and keep every action tied to one employee record.

Book a Demo See How It Works
Roster synced

1,284 active employees

Audience Builder
  • Location Store 12
  • Role Shift Leader
  • Language Spanish
  • Status Active
42 employees selected
Campaign Composer

Schedule update

6 languages ▾
Ready to send
01

Employee groups that update themselves.

OpenLine follows your roster, so new hires, terminations, transfers, role changes, and language preferences stay current automatically.

Target by location, role, language, status, tenure, manager, region, or custom rules.

Employee Location Role Language Status
Maria Lopez Store 12 Shift Leader Spanish Active
Aisha Patel Store 12 Crew English Active
James Carter Store 8 Shift Leader English Active
Luis Ramirez Store 12 Crew Spanish Active
  • Store 12 shift leaders
  • Spanish speakers
  • Active employees
  • New hires this month
02

Text, email, or survey the exact audience you need.

Mass texts

Urgent updates, reminders, weather notices, and policy changes.

Multilingual email

Longer HR notices, training communication, and documentation.

Surveys

Pulse checks and deeper listening surveys for fast signals and honest feedback.

03

Write once. OpenLine translates.

Messages are delivered in each worker’s preferred language. Replies are translated back for the sender.

English Spanish French Somali Arabic Chinese
Sender

Please complete your safety training by Friday.

Spanish recipient

Complete su capacitación de seguridad antes del viernes.

Employee reply

Necesito ayuda para iniciar sesión.

Manager sees

I need help logging in.

04

Find problems before people leave.

Automate 7-day, 14-day, 30-day, monthly, quarterly, and exit check-ins. Negative responses can alert a manager or HR.

Frontline signals

How is your first week going?

1 Good 2 Okay 3 I need help
Alert

New hire at Store 12 needs follow-up.

05

Small touches make a big difference.

Automate birthdays, work anniversaries, holidays, new-hire welcomes, and other feel-good messages — delivered in each employee’s preferred language.

Birthdays Anniversaries Holidays New hires
Upcoming milestones
  • May 12 · Work anniversary
  • May 20 · Birthday
  • June 3 · New hire
Maria Lopez

Happy work anniversary, Maria! We’re glad you’re part of the team.

Manager milestone alerts

Email managers before upcoming birthdays and milestones so recognition can stay personal, not robotic.

06

When communication matters, proof matters.

Every text, email, response, open, and follow-up stays tied to one searchable employee record.

Maria Lopez

Spanish · Store 12 · Shift Leader

  • Policy update sent
  • Email opened
  • Pulse response: I need help
  • Manager follow-up completed
Search employee communication history

More tools for everyday workforce communication.

Rehire campaigns

Re-engage strong former employees when you need capacity.

Templates

Ready-to-send messages for the moments that repeat across stores and shifts.

Manager follow-up

Route alerts to the right leader automatically so risk doesn’t sit unread.

Want to see the complete workflow?

See how roster sync, targeting, translation, alerts, and records work together.

Book a Demo How It Works

Put every frontline communication workflow in one place.

Keep groups current. Reach the right people. Translate automatically. Listen early. Document everything.

Book a Demo See How It Works